When to separate product and technology for early stage team?


Most bigger technology companies separate product team from development team, even lot of product people transitioned into product role after being developer for a long time.

For an early stage technology project, assigning product ownership to one person whose main focus is product design, makes a difference. Among most of web/mobile startups, technology is common denominator and commodity. What really sets winners apart is the product design with unique value proposition, plus effective go-to-market execution.

A product connecting people physically in real world should not only have standalone product people, also separate guy focusing on go-to-market plan. Airbnb is a perfect example. How they executed their successful go-to-market plan creatively was 2nd to none. It’s obviously the result of having someone think about it all the time.

What are your experiences? I’d love to hear it.


Critical guide to creating insanely successful sharing economy


Ever since airbnb became such a hit, there have been countless startups trying to engineer the “airbnb-like” success in areas other than travel/lodging business, as the “complete list of airbnb like startups in sharing economy” shows.

Some are greeted with success, others not so much. Let’s take a quick deep dive to discover the most critical elements leading to the success, and how we can purposefully look for and design such success.

1st of all, Identify things that people are already doing with some degree of wasted resource
This is the single most important element in our effort of creating successful sharing economy. This must be well thought out before we even attempt to build anything. Finding this “sweet spot” is half of the success. For airbnb’s host: it’s simply “having a place to live”. People already either own or rent a place, and most of the time, our places are not occupied fully, creating some degree of wasted space. For traveler: it’s the hotel lodging, we are already traveling and lodging, but hotel can get expensive, leading to waste of monetary resource for traveler, to say the least.

A recent techcrunch Interview with Zimride cofounder John Zimmer further emphasize the finding of such sweet spot: 80% of “seats” on our highway are empty. WOW! People are already driving on the highway from point A to point B, with some degree of waste: empty seats meant overpaid gas. I mostly drive alone between places and have always been bitching about the fact that I have to drive my 4 wheels on a full tank of gas and 3 empty seats. I guess I am not alone. Zimride is selling 6000 seats between San Francisco and LA each month, equalling to 100 flights, saving people at least $100 for each round trip – that is $600k saved alone at such an early stage of zimride.

@7x7SF has a great article about the sharing economy, contributed by @shareable (shareable.net) cofounder Neal Gorenflo and the author of the mesh Lisa Gansky, claiming whats sexy about sharing is because “Unused value equals waste”, and sharing provides the opportunity to identify waste and convert it to value. I wholeheartedly agree.
7x7

Depending on the frequency of people’s incumbent “behavior”, such as airbnb’s having our own place and need to travel, zimride’s mid/long distance highway driving, the scale of the “sharing” economy can be different. Airbnb targeted human behavior is inherently more “frequent” than zimride, so it will be hard for zimride to reach airbnb’s scale.

Take adventurous travel industry as an example: my list shows many startups attempting the “travel experiences”. Vayable is my favorite one with beautiful design, elegant approach. Granted, every human being on earth would LOVE to travel to somewhere exotic and experience something new, arguably, vayable and the likes could be tapping on a HUGE market. But, fantasy isn’t reality. Perception often is closer to reality. In reality, what is there in “travel experience” field the “things that people are already doing with some degree of wasted resource” that is critical to creating insanely successful sharing economy, other than logistic needs? We can argue that everyone has “hometown” and favorite places, and their knowledge and experiences with these places are unique and can be pleasantly shared with other human beings. And not sharing that experience IS a waste of resource and we can convert that experience to value, which is whats sexy about sharing economy.

2ndly I think there is another element of being “chore like” in those things that people do with waste, for a sharing economy to truly reach economy of scale. Airbnb and zimride are not only “sexy”, they are also killing a market pain. They are more of “pain killer” than vitamine. They have potential to become necessity. Adventurous travel industry lack the “pain” and the “chore” needed for people to truly, desperately seek out alternatives, hence it’s harder to reach the ultimate success of airbnb and zimride.

Finally, the 3rd element is creating meaningful human interactions. large and small, sharable economy startups succeed in creating more interesting relationships among people in addition to solve “logistic needs” they set out to do. These solutions make us more social, happier through peer to peer, face to face, real world interactions.

What does it mean to us entrepreneurs? Go look for the pain in what people already be doing with waste, then imagine a solution to convert it to value, then go ahead build a product to amplify the value through saved resource and happier human interactions.


Complete list of airbnb like startups in sharing economy


I say complete, you say comprehensive. Either way, let’s have a look at all the startups in the “sharing economy”, which has a newly minted term “collaborative consumption”.

Newly added
1. threadflip.com: peer to peer buying/selling women’s fashion stuff, started by a few causes.org alumni.
2. netcycler.com: let you swap old things for items you really want, in europe only
3. minuteBox.com: a social marketplace for real-time advice that helps users to buy and sell expert advice via multi-media chat on multiple social platforms
4. MaestroMarket.com: is a talent marketplace where you can find and connect with influential and exceptionally skilled people­
5. theamazings.com: supports retirees to package their passions or skills into activities to share with the rest of the world

Classic sharing sites
gumroad.com: airbnb for selling stuff you make/have
Skillshare.com: airbnb for teaching

localharvest.org: nearby community supported agriculture farms (CSAs), offering the public farm “shares”, usually in the form of boxes of vegetables.
Any airbnb for nannies?
Scienceexchange.com: airbnb for scientific research, it allows scientists to outsource elements of their lab work (fact: phds outsize faculty positions by a factor of 10)
Getaround.com, relayride.com, spride.com, whipcar.com: airbnb for personal vehicle rental
uber.com: airbnb for taxi service
Taskrabbit.com, Exec (iphone app), airbnb for errand hirings
rover.com; Dogvacay.com, airbnb for dogs lovers/owners
spinlister.com, airbnb for bike lovers
publicbikes.com, airbnb for bikes
42floors.com, airbnb for office space
YourMechanic, upcoming service, airbnb for car repairing
zimride.com, airbnb for ride share
snapgoods.com: airbnb for stuff u want to borrow or rent
loosecubes.com: airbnb for office space
shareddesks.net: airbnb for working space
eventup.com: airbnb for event venues
shorttermhousing.com: airbnb for short term vacation housing (sounds more like high end copy cat of airbnb)
fun2rent.com: airbnb for vehicle rental (cars, bikes, boats etc.)
thredup.com: airbnb for like-new cloth rental, I heard they started with baby cloth rental.
uk.zopa.com: peer to peer microlending
toolspinner.com: an airbnb for tools
rentstuff.com: an airbnb for “stuff” rental
neighborgoods.net: airbnb for your stuff rental with your friends
us.zilok.com: rent anything online
snapgoods.com: snap up stuff as it sounds like
rentalic.com: peer to peer rent anything

Travel seems to be filled with airbnb types:

tripping.com: kayak for airbnb style traveling
Gidsy.com is the biggest “activities organized by real people” site.
guidehop.com: airbnb for local tour/activity guide, associated with ex-NFL star Darren Goodson
carnaryhop.com: airbnb for travel hop, associated with Saturday Night Live star Andy Samberg
uniiverse.com: sharing real world activities
vayable.com: one of the first “airbnb for travel experiences” that I knew of.
bartercard.com: cashless exchange among people

So is parking space sharing
Parkingpanda.com
Parkme (mobile app) (cofounded by William Clay “Bill” Ford Jr., the great-grandson of Henry Ford (and Executive Chairman of Ford Motor Company)
Parkingwhiz.com (old school, launched in 2006)
Parkcirca.com
mobileparkingapps.com
parkatmyhouse.com/uk

Ride sharing has ton of interesting entries, Quora has in depth detail on this

wheelz.com: on campus car sharing with hardware gear, it’s started from Stanford campus in 2011; it’s similar to getaround but more niche play. They just got $14 million funding.
zimride.com
ridejoy.com
eRideShare.com
carpoolworld.com
pickuppal.com
Avego.com
catchalift (Australia)

European ride share sites:
liftshare (UK)
covoiturage.fr (french site, pretty big traffic)
carpooling.com
buzzcar.com
rent-n-roll.de

crashpadder.com, airbnb competitor in UK, just acquired by airbnb
Wimdu.com, airbnb copycat in europe
Airizu.com, Chinese copycat partially produced by wimdu guys

Trustcloud.com tries to “consolidate” your sharing credit in one place to make your reputation mobile across the web. Great idea.

See any interesting article about webstartup attacking offline opportunities


Founder story: Airbnb’s 11 steps to success


Airbnb’s success story is full of creativity, humor, and perfect timing. While it’s extremely difficult to reproduce that for any startup effort, there are certain steps summarized from talks given by Joe Gabbia and Brian Chesky, 2 airbnb’s non technical cofounders.

Step1: determination to do a startup and put it in action – Brian moved to SF to just stay with Joe and…figure out

Step2: find real world problems that founders are experiencing – in this case, they were running out of money and need to come up with rent

Step3: spend a day or a weekend to build something real basic. Brian and Joe built this little “site” posting their “additional space” to rent, no credit card processing, just a list and form to receive inquiry – this is so simple it can be built and hosted live within a few hours.

Step4: make it available to INTERNET – this is a critical step. email top bloggers (for Joe and Brian, there was this design conference that made hotel rooms hard to come by so they email bunch of top design bloggerssent your “product”: air breakfast and bed): 2nd morning, their “product” appeared on lots of these top blogs, aka, you are legit on Internet. They started to receive inquiries from people around the world.

Step5: Learn from your first group of users and adapt. Joe/Brian thought their users would be young males, broken, single – wrong! Their first 3 guests were all professionals in their 30 and above.

Step6: Continue building team, product and serving beyond your first niche market. Joe and Brian invited their 3 founder to join, and added credit card processing capability (learnt from awkward experiences at SXSW 2008), and went beyond conference goers, and went international.

Step7: Find out how to make yourself known – Get ton of national press, creatively. Airbnb timed perfectly for Denver’s democratic convention in the summer of 2008. All of sudden, it’s like “design blogs all over again, except this time it’s national”, Joe quipped. However, after that democratic convention, airbnb traffic disappeared. They had lots of press, but no money. They need to survive. But how?

Step8: Bootstrap like crazy – Creatively use your “down time”. When you have a startup product no one uses like the situation airbnb was in back in 2008 after democratic convention. They had to do something different, and quick. They started selling “limited addition” ObamaO breakfast cereal, they went to supermarket bought ton of cereal, repacked with their own ObamaO design, and even created their own jingle to sell it on ebay and everywhere else. Collectively they made $20k out of cereal box, that is how they bootstrapped. And of course, they had to eat McCain cereal every day for a long time since no one seems to like that maverick.

Step9: More press, more media exposure.

Step10: Go out and about and meet your users, customers. Joe and Brian started traveling to airbnb hosts at other cities and meet up with airbnb users in other cities. These users provided airbnb the best feedbacks they have ever gotten thus far; and people start talking about airbnb everywhere, on twitter, to friends, on facebook.

Step11: Expand the marketplace to a little bit wider niches. Airbnb started having full apartment, whole house, mansions listed. They even had this guy put his Tent waiting outside Apple store, and used the fee paid for his iphone.

When you have your startup story picked up by press along side with Apple, you know you have made it. I think these 11 steps really are some actionable insights from airbnb, so thank you Joe, Brian, and airbnb experience. Oh, did I mention that I bootstrap my startup with airbnb now? I have made over $20k through it. And we are so close to launch our first product.


How Airbnb.com actually does things that don’t scale and succeed with a scale


After revisiting Andrew Warner’s web interview with Airbnb founders, I signed up on Airbnb.com a few days ago to “admire” its renowned user experiences. I didn’t really plan to rent out my apartment in San Francisco, since I am a die hard “no roommate” kind of guy.

I did manage to write a paragraph about apartment, activated the listing along with a few old photos I took for the apartment. Within 10 hours, I got an inquiry from a guy, a few rounds of on site message back and forth, he paid $62 for the night he plan to stay through the site, less than 24 hours after I activated the apartment list, the guy showed up.

Airbnb

Guess who he is? A full time employee working for Airbnb.com, the twin brother of the ubiquitous girl in airbnb’s “how it works” video!

So, I asked if airbnb requires employee to strictly use the site for travel lodging services. The answer is no, but encouraged.

Then I asked if airbnb always assigns employee to visit and stay with new users as much as possible. The answer is also no, rather it worked out great for him since he was traveling from Chicago and need a place to stay for a night or two while he is in town, yes, he has been traveling for almost a year nonstop, working remotely for airbnb from exotic destinations alike.

If this is a 100% real “customer” or “inquiry”, I would be really surprised about the scale airbnb has reached: almost any given seconds, apparently, someone is scouting the site for a place to stay, that is a billion dollor business right there! Just do the math.

But I am not convinced.

Well, before he “checked out” the next morning, I got another inquiry from a guy visiting from Dubai, who wanted to stay for 6 nights! That is a handy $361 revenue for me without me doing much work. Why not? At this moment, I am no longer that “die hard” no rommie kind of guy.

Well, The dubai guy showed up 10 hours after the airbnb guy left. Still, less than 72 hours after I signed up, I made $421.

Dubai guy is an IBM consultant with interesting stories as well. He is still staying at my apt and he is very respectful.

Before Airbnb guy left, he even requested on Airbnb site to dispatch a professional photographer to photograph my apartment so it looks more professional and inviting, all for free!

At the mean time, A 26 year old Italian guy is currently inquiring a 3 weeks stay at my place in August.

All these above happened less than 3 days after I signed up with Airbnb.

If Andrew Warner told the world that Airbnb does things that don’t scale, and succeed with a big scale (have you heard of their $1billion valuation?), I, just one individual airbnb user, had a full taste of how they actually execute on that idea (don’t scale) and make the process look so easy.

Who said it: it’s all in the execution.

If you have a spare space, click banner below to try Airbnb out, you will have fun making some extra cash and meeting a few new people.