Don’t you think Japanese humor is over the top in this case? British will never make anything like this: a busty model milking a cow. Well, that is not the point of this post.
The point is: How did I even get to the page? Well, I needed to kill 10 minutes, but then I wasted 30…
I don’t know how many times it happend to me, have that occurred to you?
I wrote a quick piece about “what people like”, did not know it became quite popular. That got me thinking: now we know what people like, which is vitamin, it’s good to have. What is pain killer that people can’t live without?
Yes, what do people NEED?
I needed to kill 10 minutes
I needed a laugh
when was the last time you said to yourself: I need to this otherwise I am going to go crazy! ???
As an entrepreneur, we need to (here we go…) think like this to stay “agitated” (yes) for this type of signal to stay unattached to bad ideas. I can tell a few stories when I went ahead built something beautiful but no one need.
Life is too short to keep building shit no one needs.
So, what do people need? Following are some clues.
People need to eat (when hungry, so food service)
People need SEX (so bars, parties, dating site, porn sites)
People need to be inspired and look smart (so we have something to look forward to, so publisher business, wired, New Yorker, NYTimes, self development seminars, Ted Talks)
People need friends (or we become lonely, facebook, Sosh, text messages, hangout, malls, doloris park, beer garden, people watching)
People need to pay bills (credit card, paypal, bitCoin, write check, square)
People need money (so goes job hunting sites, coupon business, gift card, groupon, make money and save money)
When an entrenepuer is set to create a solution, it’s good idea to think if our ideas appeals to the need of most people, or just a niche. If that is a niche, we better have a lot of contacts within that niches, know that niches really well, otherwise, it maybe better to go after needs most people want.
I was building a fitness related business, then I suddenly I saw this group of rather poorly dressed, overweight people walking by me, pushing trollers (with baby in it), chat up random stuff. It hit me: they will never be the customers of an unknown fitness business sites, but they buy food, clothes, clip coupon, wear shoes, take bus, take photos, go on vacation…
If I don’t have a niche knowledge for that population, I am immediately at the disvantage. Well you can argue that you only want certain type of customers, my point is bigger reach, so you have greater chance to reach more of your customers. These guys could have friends who like to go to gyms, buy healthy food, right?
So, I want to a bit more specific about needs:
Most people need shoes.
Most people need to take transportation or drive to travel from A to B.
Most people need to buy clothes.
Most people need to go out.
Most people need to stay connected to friends.
Most people need to watch movies, online or at theatre.
Most people need to listen to music
Most people need health.
Most people need to fill good.
Most people need attention, some sort.
Students need to go to classes.
Students need to save money.
Students need to take tests.
Gym goers need fitness.
Personal trainers needs to find passive income to avoid burn out.
Musicians need to make money to do music.
Chefs need to cook good food.
Engaged couples need to plan for wedding.
UX designers need to create story board.
Entrepreneurs need to validate market before building shit.
Employees need to perform.
Employers need to hire good employees.
Public transportation needs to be on time.
Hikers need to tent.
Snowboarders need good snowboard, lift tickets, equipments.
Teacher needs to teach well.
Lawyers need to win lawsuits.
Programmers need to be improve their skills level.
Small businesses need to get more sales.
Brands need to let people know about them.
Senior citizens need care.
Car owners need car insurance.
Twitter needs place to store ever growing tweets.
Amazon needs you to buy from them, repeatedly.
Everyone needs love.
Everyone needs water.
Everyone needs food.
Everyone needs health.
Everyone needs clothes.
Everyone needs sun.
After reading an article on Techcrunch on “why I declined to an offer to work at Instagram”, I kept thinking how crazy difficult it is for any small technology startups to hire talented engineers, and how entrepreneur can improve their odds of hiring capable engineers.
For a good engineer who is looking for career change, the decision process is like gambling as well. Even when you get in a top startup like Quora, you still could do much better. The problem is, how do you know?
The engineer in that article missed out on square and instagram while he is having a piece of Quora.
The truth is, you never know for sure. There is a good saying on stock trading strategy:”you are not making money if you are not leaving money on the table”. What it means is you have to take profit, and potentially let go the bigger gain, which is associated with higher risk, which in turn could wipe out your earlier gain if you don’t take profit and leave more “potential” profit on the table.
That Quora engineer is at peace with his decision, good for him.
On the other hand, what are the odds for an entrepreneur to strike it like square and Instagram did? Imagine if startups founded by twitter and facebook cofounderer can’t “have” a solid engineer, what are the odds of some no name startups founded by no name entrepreneur?
It does sound a bit dismal.
Through more trials and fails, engineering candidates are getting better on “guessing” which startups may have better future and hence, better payout to them. In fact, the rule of thumb is still pretty straightforward:
go with still-early-stage startups building useful products that people really want in a huge market.
With this criteria, it’s getting a bit less dismal and more promising for us no name entrepreneur building some no name startup: all startups are held up to that one golden standard. Heck, even Instagram’s founders were some no name entrepreneurs 2 years ago. If we entrepreneur can increase our odds of success by deliberately designing for success, instead of plain gut feeling or catching hot trend, we have better odds of having great engineer talents join us.
Following is just a few examples of ‘deliberately building for success” in the consumer web market:
1. Build something making the world prettier. example: Instagram
2. Build something making learning more fun and creating results for users. example: codecademy.com
3. Build something making travel more fun and facilitate social interactions: zimride, airbnb
4. Build something making social meeting suck less:doodle.com
5. Build something making average Joe an expert “anything”: storify.com makes us a compelling story telling “journalist”; airtime makes us host our own show.
Despite having lot of blogs doing founder interviews, many first time entrepreneurs still find difficult to discover actionable startup tips and insights. I have had the opportunity meeting amazing group of entrepreneurs through hosting on airbnb. My current guest, Paul House, for example, is a self made independent online publisher who has been traveling the world while doing his online business called www.healthaliciousness.com for 3 years, working on it alone and happy.
Paul is one of the most open, friendly person I have met. He is constantly on the hunt for interesting meetups, new ideas. He walks to everywhere, average 4 miles a day to all these meetings. His site is all about healthy living and he collects the data, does the analysis, writes the article, codes the site all by him self. He is not a programmer by training (studied statistics), he doesn’t even code in Linux. His whole achievement is driven by his deep passion about health and science. He accomplishes while learning. So I asked him to do an interview with me and provide actionable insights for other entrepreneurs.
The interview is in the Q&A format, enjoy!
Q: What is your business?
A: I own Masparasol Media Group which seeks to create informational products that are clear, accessible, and free. The transformation of data into information yields many great insights and new discoveries, which is very exciting. My driving passion lies in the science of aging and my dream is to one day see an end to all degenerative diseases, nursing homes, and physical decline. I am not sure if aging can truly be cured, but researching the question is what motivates me to create. I am currently working on a new project: http://www.science-of-aging.com/
Q: Give us some ball park numbers of site traffic, profitability for the 1st 12 months.
A: By the end of the first year I was getting around 5000 visitors a month and less than $1000 in yearly revenue. I remember saying things to my Mom like “I made 30 cents today” and she would try to be encouraging. Most people though really wondered what I was doing, and why I wasn’t making money immediately. That kind of expectation is a bit crazy, but you have to deal with it. What was important was that I was getting traffic and some revenue. Every month I would put my traffic and revenue down on a spread sheet. I graphed it and made a goal. This to me is very important, it gives you direction, and when you have a little bit coming in, it can go a long way with encouraging you. Some people were telling me I needed to make some huge business plan, have a marketing plan, etc…That may be fine if you are seeking funding and want 10 employees right away, but for most small operations, it is not really necessary. Most entrepreneurs I meet say they did not have a business plan until they needed one to show a bank or VC. I still don’t have a formal business plan, why would I need one? I do keep track of my numbers though, and make projections, how could you not?
Q: What was the top 3 things you do everyday from 0 to profitability?
1. I loved what I did, I don’t know what else I would do. Loving the internet and creating information is what helped me stay on course all those times I questioned myself, or felt discouraged by the reasonable fears of people around me. If you love it then you will keep doing it till it works.
2. I looked at the analytics. Checking the data gave me great insights into what was working and what wasn’t. It was the basic compass to getting back on track. I don’t know where I would be without data to tell me what was most productive.
3. I learned from others. I went to networking meetings and met a lot of people who just wanted to share and teach. I never had a formal mentor, but I had a few temporary informal ones who helped. Reading is also great, I read the stories of Google, Facebook, and Steve Jobs. This was tremendously inspirational. I also kept up with Steve Pavlina’s blog and searched the internet for ways to build pages, traffic, or social tools.
Q: Give us a case study of how you write successful articles (decompose an article of yours)
A: I think a lot of people look at an article as a one time thing, but I look at it more as an informational product. Just like any product you should expect it to go through versions, test new designs, and make changes. Of course, collecting feedback from readers is also important. When I wrote the article for the “Top 10 Foods Highest in Calories” I wrote it thinking that most people would come there to loose weight. The opposite was true, most of the comments from readers were asking for good foods to help them gain weight. Because of this I added in sections of foods recommended for weight gain, and also a section of weight gain tips. This ultimately helped the article become more popular and is a good example of taking feedback and then changing the product so hopefully more people find it useful.
Q: Give us a case study of how you monetize effectively.
A: I actually don’t have any particular case study. I monetize through a partnership with Google which allows the content to be free and also gives me time to make the content better. Google provides relevan,t and hopefully, useful advertising on a user by user basis through an automated algorithm known as the Adsense program. Advertising in itself is a posted notice intended to deliver information about products and services to make peoples lives better. The quality of effectiveness of this model is largely on Google’s side which I think is mostly effective for a majority of my readers and hopefully gives them even more useful information.
Q: What was the last couple of weeks like before you quit your job to pursue this business?
A: The last couple of weeks were very exciting. I was taking a lot of notes on business ideas. I still keep those notes and look over them from time to time. I already had a couple business ideas going, and so I looked forward to working on those. I had also saved money to travel, and so was looking into getting a backpack, and planning trips to South America and other far off places.
Q: Did you hire or did you make the site yourself? If latter, any suggestions to others on how to DIY?
A: I did everything on my own, I never hired anyone for anything, other than renting a hosting provider and getting a domain name. To say I made it by myself, though, seems odd since there are so many great open source internet resources, and I owe a great deal to them! My advice is that people learning to code use google to look up coding questions. When they search they are likely to find many free tutorials and open source scripts to guide them. I suppose it depends on your personality. I always like hacking at code and creating pages or layouts. Others think an entrepreneur should start with the role of delegating and hiring people, this will allow them to better assume a leadership role later. Personally though, I think it is a great thing to know most of the ins and outs of your business in great detail.
Q: What was the first version of your site and how long/how much work did it take you?
A: The first version of my site was as world-produce.com, it was designed to sell fresh produce to anywhere in the world. It took me less than 3 hours to get the domain, hosting, and site set up… maybe even 30 minutes. I was very inspired by 4 Hour Work Week at that time and I really liked how Tim Ferris endorsed just jumping in and quickly doing something. He emphasized results over perfection. From reading subsequent books I have found that both Google and Facebook value speed over perfection. It is a great value on the internet where so much data can be collected and data-driven iterations can be made on the fly. At the heart of business is risk, and seeing fast results can be addictive, motivating further action, and gathering more data to find the market.
Q: What was the first 2 weeks after quitting your job like?
A: It was great! I saw a lot of opportunity in the world. Out on my own, my perspective was: “There are so many ways to make money without a job” I had a good time waking up when I wanted, and then quickly applying new ideas or iterations to my site as I thought of them. I adopted an abundance mentality with making money. I sold stuff on ebay and craigslist to simplify my life, and the cash was welcomed. I also revisited backup plans if my business didn’t take off, like going to graduate school or exploring jobs in completely different fields. Before I was a health care analyst, but I thought of working in a restaurant, or on a cargo boat. It was a time of dreams and very exciting.
At the same time I also slowed down, took a lot of walks, appreciated nature. When I left my job I wanted to dedicated more time to family, I think that happened in those early weeks. I also wanted to travel more and I had a ticket to Belize 2 weeks after I quit, so I was also anxiously anticipating that. I had it in my head that I would work on building my internet business while travelling. Everything was new, I felt very free.
Q: How did you bootstrap? Give us an idea what you were living off of.
A: When I quit my job I moved back in with my Mom. She was starting a small business of baked goods. She put a roof over my head and dinner on the table, so I owe her a lot. I also helped her in her new baking business where I could and I learned a lot by going to trade shows with her, and also I learned about the ins and outs of a more tangible traditional business which I think helped me a lot. Like I said, I had saved money to travel and I set off on a one way ticket to travel Belize and South America until…? I had it in mind I would stay in $10 a night hostels and spend $5 a day on food. When I started traveling though, boredom and strife crept in. I had all this ambition for business which was at odds with the more relaxed life of travel. I ended up returning home 2 weeks later, even after I said goodbye to everyone I knew like I was going to be gone for months! I think an important part of being an entrepreneur is the ability to know when to quit, and do it without regret. You have to be ego-less and not care what anyone else thinks. When I was back home I continued to sell things on ebay or craigslist for cash, I even dabbled in doing computer repair via craigslist, going to people’s homes to repair their computers at prices much lower than geek squad. I only netted $100 doing this. Of course during those early times you have to deal with a lot of social strife. Your friends and family wondering what you are doing, how you are living, etc…You have to keep faith, the bay area understands internet businesses and startups, but it can be tougher to convince people in other places that you are really using your time well.
Q: What is your vision now and where this is going? go big or be small business?
A: My vision is to create information and find new insights or discoveries in the biology of aging. I don’t know if it is going to be a big business or small business. I think it is important to enter business doing what you love and see where it goes. Of course you want to plan, but I don’t plan to the point of being large or small. I think this is in part the Google way of doing things. I read a book by an early Googler who said the company had these key attributes that I strive to have also:
1. Don’t do what you did in the past
2. Don’t copy others
3. Have no strategy
4. Be independent and non-conformist
Q: Give 3 actionable suggestions for first time entrepreneur
A: 1. Take time to do something you love. In a strange way the first step can be doing nothing and then seeing what you do most often. Whatever (productive) activity you naturally do would be a good starting point for figuring out how you can make it a business.
2. Read and Network! Meeting people and telling them about your idea can provide you with great perspective and insights. This is true even if the people understand very little of your business. Everyone has a valuable perspective. Of course, books can be great for providing inspiration, ideas, and guidance.
3. Start more than one business, and don’t be afraid to quit or change direction when you have to! You are your own boss now and there is an ocean of endless opportunity to provide value and do good.
I admit, it’s not easy to be a bootstrap entrepreneur: we want our product to be as perfect as possible, but our resource is so limited we can’t afford to keep spending to make it perfect. We are also unproven, we have never really done it. With so many incubators/angels/mentors/advisors out there, it’s so hard not to simply ask for help.
But the truth is, no one really knows how market/people will react to our products. Take my startup fitwow.com for example, I was honestly a little embarrassed when I launched it (beta) on Aug. 30, 2011. I am no professional designers/developers and I did all that to bring fitwow.com to the world. I was extremely nervous about people’s reaction to it: would it be really hard for people to use? Will people laugh at me for getting a site out there before it’s polished? Would my audience even remotely find it useful? Should I launch it to bay area (where I live) first before rolling out? And what does “roll out” really mean?
37signals people (rework) said that constraints are resource. Is it?
Because of I am bootstrapping and living on my savings and airbnb guest (don’t laugh), I have to get fitwow.com out to the market, I can’t wait, waiting is suicide. I need it proves to me that it will work, or not within a few months. I need a sign.
So I “rolled out” the site, only adding a few cities in bay area, thinking it’s important to “curate” my user base, although I am not exactly sure what that means.
Fitwow.com lets people post their fitness goals and we send their leads to local trainers so they can meet for offline training to achieve those fitness goals.
Our first real post was from west palm beach, a 20 years old college girl who wants “tone up and looks amazing”.
West palm beach, where is it? That was my first question…….It’s in Florida! I thought it was in Southern California.
Then a lady from Pittsburgh, Pennsylvania posted a goal to do squad well;
Then a guy from SF (yes my town) wants to spend a lot money on personal training;
Then a girl from Arlington Virginia wants to lose 20 pounds, followed by a friend of hers wanting to lose 15;
Then two girls from Palo Alto want to find trainer to train both of them in their back yard….
List goes on and on.
I have to scramble to add the new cities in the backend to catch up, and find trainers to bid for their projects…
If I didn’t rush fitwow.com out of the door, if I have a lot of venture money, I would have waited to make the product “better” without really knowing what people would do in real world.
So, thanks, 37signals, thanks rework. Constraints are resources. Let’s get your product to the market first before anything, let’s execute it in real world!